|If you have just placed an order...|
We do not "Ghost Sale" any product.
If we put an item for sale, it would be in our warehouse & ready to go.
Thus, With the exceptions of MODs, almost all orders are ship out the same day or the following day. We're proud to say that if we recieve the order in the morning, 96% of such orders are shipped in the same afternoon. Other than systems, Special Previews, or Special MODs that may require more time for labor hours, we will make sure that orders are shipped with 48 working hours. Even with the recent popular Case MODs, we are still wanting to do so. For the few MODs that will take more time to process, we do want to apologize first here for the delay. Please check the available Status info right above the Prodduct Price. Regardless, THE BOTTOM LINE IS THAT WE ALWAYS GIVE OUR BEST EFFORTS SO THAT YOUR ORDERs ARE SHIPPED WITH 48 WORKING HOURS FROM OUR WAREHOUSE. Plus, Return Customers always get priority shipping. Rule of Thumb: If shipping by Ground, we recommand that you place the order 10 Working Days ahead of your due date (to allow for order process, credit card verification, Installations, and shipping tranit time).
If you need to cancel an order, PLEAE CALL in Person to cancel your order.
If there is a Return issue, PLEAE CALL in Person.
We ship out from California. Usually UPS Ground take about 6 workings
days to the East coast. Typically, Less time is needed if shipping to the
Mountain time and Central time states. Please note UPS don't count
weekends, or Holidays as working transit days (i.e. When your order
late in Friday afternoon, Saturday & Sunday will not be counted as
If we require further assistance to process the order, we will contact you by phone or by e-mail (usually by PHONE). This usually happens when we're shipping the order to an address other than the billing address and couldn't verify the shipping address with the credit card company, other credit card problems, incorrect shipping address, or if there is very sudden inventory change. In any event, we will try to contact you the best way possible to resolve the issue. Shipping to an address other than the billing address will add to the turn around time of the order as we do verify both the billing and shipping address with the credit card company.
We do recommand DHL Air, as opposed to UPS Red or Blue for the best
express delivery service value. DHL is usually cheaper.
A Confirmation E-Mail with Tracking# will also be sent to you when your shippment is made. If you choose UPS, the e-mail will come from
firstname.lastname@example.org. If DHL Air, then e-mail notice will come from DHL.com.
If Fedex, then Fedex.com.
Or you can also reach us by phone or e-mail to check order status.
OEM CPU carries 30day warranty. Retail CPU carries one year warranty.
Due to the wide array of computer hardware and/or software available
(legacy and/or present), we are not able to claim or guarantee compatiblity.
All other products carry at least a one year parts and labor warranty.
15% Re-Stocking Fee within 30days. We are unable to cross-ship. Please ship return packages insured, well packed, & shipping pre-paid. COD shipment will be refused. We're not responsible for damages during transit of your returns. Thus, please pack your returns well to avoid further complication and delays. THERE IS NO REFUND FOR SHIPPING CHARGE. We're responsilbe for insurance and Ground shipping charges when shipping back to you.
We're not responsible for typos or any as such errors (human or computing).
Price and availblity are subject change due to market fluctuation without
We are very pround to say we have been in business for over 10 years. Thanks to many of our repeat and new customers, we plan to provide excellent products and superior services for many years to come.
Of course, there is no denying that reliable after the sale service that Circo offers is the key to our continues success. Regardless, whether you're shopping around or had already recieved our products, we hope to hear from you about any questions or comments. We're here to help! Thank you!!!
Circo Technology, Corp.
20454 Carrey Road
Walnut, CA 91789
|Tel:|| (909) 468-3790(Support)|
Phone Order & Support Hours:
8:30am to 5:30pm Pacific Standard Time
Monday thru Friday